We will endeavour to do everything we reasonably can to help you with your particular needs. 

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We will:-

• Treat everything you say to us as confidential.
• Always have a caring attitude to all your problems.
• Work with you to resolve your problems in an appropriate way.
• Refer you to specialist services if necessary.
• Enable you to see the doctor of your choice within 2 working days.
• See emergencies immediately.
• Let you access your records should you wish.

• You to take some responsibility for your own health and fitness.
• To be informed if appointments cannot be met.
• A joint effort to try and resolve your problems.
• Feedback to us your ideas as to how our service can be improved.